Ethics and Compliance

Last Updated: 01 August 2025

At It Just So Happens Ltd, we are dedicated to maintaining the highest standards of ethical conduct and compliance. As a remote-only, women-owned business, we ensure that our practices are transparent, inclusive, and environmentally conscious. This statement outlines how we uphold integrity across all areas of our operation.

  1. Anti-Bribery Policy We maintain a zero-tolerance approach to bribery and corruption, in full compliance with the Bribery Act 2010.
  • Prohibition of Bribery: No gifts, kickbacks, or undue influence are accepted. Any gifts must be pre-approved by the founder.
  • No Physical Office: Our remote model reduces exposure to inappropriate hospitality.
  • Reporting Procedures: Any concerns can be reported confidentially to alice@itjustsohappens.agency.
  1. Anti-Slavery Policy Aligned with the Modern Slavery Act 2015, we actively prevent any form of modern slavery or human trafficking:
  • Zero Tolerance: We maintain clean operations and supply chains.
  • Supplier Due Diligence: We vet every partner and vendor.
  • Team Training: Our team is trained to recognise and report potential risks.
  1. Code of Conduct Our code reflects the standards we expect from everyone representing or partnering with the business:
  • Inclusivity & Fairness: Selection is based purely on skill and portfolio, never personal characteristics.
  • Integrity: Honesty and transparency are non-negotiable.
  • Professionalism: All contributors are expected to deliver quality, on time, with respectful communication.
  1. Diversity and Inclusion As a global, remote-first, women-led business, inclusion is embedded in our ethos:
  • Equal Opportunity: All applicants are evaluated based on merit.
  • Inclusive Culture: Every voice is welcome. Every team member is respected.
  1. Environmental Responsibility As a digital-first company, we minimise our environmental impact:
  • Low Impact Operations: Our tools are cloud-based and energy-efficient.
  • Sustainability Practices: No physical offices or shipping waste.
  • Continuous Improvement: We periodically review our practices for further gains.
  1. Health & Safety (Including Mental Health) In accordance with the Health and Safety at Work Act 1974, we are committed to the wellbeing of our team:
  • Remote Workspace Guidance: Team members are supported in setting up safe, ergonomic environments.
  • Mental Health First: Slack is our only work communication tool, and team hours are protected.
  • Training: We provide resources and best practices for mental wellness and work-life balance.
  1. AI Usage Policy We use artificial intelligence with transparency, accountability, and care:
  • Transparent Usage: We actively use AI for content, video production, and creative experimentation, and we disclose where appropriate.
  • Privacy Protection: All AI applications comply with our Privacy Policy and data handling standards.
  • Ethical Monitoring: We routinely review how tools are used to ensure ethical alignment.
  1. Digital Ethics Our tools enhance, not replace, human creativity:
  • No Misleading Use: We do not use AI to impersonate, deceive, or manipulate. While we may create digital avatars, we never misrepresent them as real people.
  • Clear Attribution: We distinguish between human-created and AI-assisted content in every deliverable.
  1. Freelancer & Supplier Expectations Anyone representing or delivering work on behalf of It Just So Happens must:
  • Follow our ethical standards
  • Communicate openly and respectfully
  • Deliver on time and uphold quality standards
  • Disclose any conflicts of interest
  • Value-Based Payment: We do not outsource to the cheapest bidder. We pay fair and competitive rates for expertise, regardless of location.
  1. Remote Working Principles As a fully remote business, we are committed to:
  • Time Zone Respect: We accommodate and respect asynchronous collaboration across time zones.
  • Clear Boundaries: We encourage a culture of setting clear working hours and respecting off-time.
  • Outcome Over Hours: Our focus is on results, not presence. We value meaningful output and clarity over clock-watching.
  • Digital Etiquette: Written communication is concise, kind, and constructive. All team discussions are documented transparently via Slack or our portal.
  1. Reporting & Oversight If you believe something contradicts these values, report it to alice@itjustsohappens.agency. We investigate all concerns with discretion and care.

This Ethics & Compliance Policy applies to all team members, collaborators, vendors, and freelancers. We are proud to hold ourselves and everyone we work with to a higher standard.

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